Sentrel Lifetime Warranty

Warranty Center

We stand behind the quality of Sentrel Bath Systems products. If you're experiencing an issue that may be covered under warranty, please complete the form below to submit a claim for review.

Provide as much information as possible, including product and installation details, a description of the issue, and clear supporting photos. This information will help our team evaluate your claim and determine the appropriate next steps.

Sentrel Bath Systems

Limited Lifetime Warranty

What This Warranty Covers

Sentrel Bath Systems warrants that Sentrel products shall be free from manufacturing defects for the life of the product. This warranty applies to Sentrel products that have been installed by a Sentrel factory-trained dealer in accordance with Sentrel Bath Systems installation instructions, as recommended, and not damaged due to misuse, abuse or improper installation.

This warranty will remain in force only for the original purchaser and original installation of these products in residential indoor applications.

What This Warranty Does Not Cover

Damage caused during shipping, whether noted at the time of receipt or not, or by improper unloading, moving or other form of handling of the products.

Damage caused by improper cleaning or by the use of cleaning products not recommended by Sentrel Bath Systems.

Changes made to the product by professional tradesmen or fabricators, or damage caused through fabrication or installation error.

Variation in color that is inherent in the several Sentrel patterns, or slight differences in tone from one batch to another.

Costs associated with installation or removal of Sentrel products.

This warranty does not apply to Sentrel materials installed by anyone except a factory-trained dealer.

What Design Imaging Will Do

If the Sentrel product covered by this warranty is found by Sentrel Bath Systems or one of its authorized representatives to be defective in materials or workmanship, Sentrel Bath Systems will repair, or at its option, exchange the product for a similar part or model.

Sentrel Bath Systems’ option to repair or exchange Sentrel material under this warranty does not cover any labor or other costs of removal or installation, nor shall Sentrel be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product.

Design Imaging LLC
1170 N Industrial Park Road
Orem, UT 84057

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